Refund policy

Not satisfied with your purchase? We would like to hear the reason for this and what we can do to make you satisfied again.

With us you can return your order up to 30 days. We will then ensure that the purchase amount is neatly returned to your account within 5 working days after receipt of the return shipment.

Report your return to us via email.

Make sure the package has a Track and Trace code. Remember, as a sender, you are responsible for sending your package.

Return conditions:

The following items cannot be returned:

If the original packaging, accessories or product cannot be reused due to opening / use, products cannot be returned. Take care of hygiene and safety. If this is not guaranteed, you cannot return the product. We rely on article 8 paragraph 8 of the general sales conditions. Articles of which the seal has been opened will not be accepted as return for hygienic reasons. This makes products unusable. Opening these products are at the buyer's risk.